PRIVACY POLICY

Privacy Policy for Dalgoona, Inc., dba Knotty Little Things

Last update December 10, 2024

Introduction

Welcome to Knotty Little Things! Your privacy is important to us. This policy explains how we collect, use, and share your personal information when you visit our website www.knottylittlethings.com (the “Site”) or make a purchase. If you have questions, reach out to us at [email protected].


What We Collect

1. Device Information

When you browse our Site, we automatically collect information about your device, including:

Web browser type

IP address

Time zone

Cookies installed on your device

We also track which pages or products you view, how you found us (referral sources), and how you interact with our Site.

Technologies used:

Cookies: Small data files stored on your device. Learn more: www.allaboutcookies.org.

Log Files: Track actions like IP address, browser type, and timestamps.

Web Beacons/Tags/Pixels: Track browsing behavior.

2. Order Information

When you make a purchase, we collect:

Name

Billing and shipping addresses

Payment details (e.g., credit card numbers)

Email address

Phone number


How We Use Your Information

We use your information to:

Fulfill orders (process payments, ship items, provide order confirmations).

Communicate with you about your orders.

Prevent fraud and ensure security.

Provide personalized offers and updates based on your preferences.

Improve our Site through analytics and customer feedback.


Sharing Your Information

We share your personal information with trusted partners to help us operate effectively. Examples include:

GoHighLevel and Content Creator Machine: Our website platform

Google Analytics: Helps us understand website usage.

We may also share your information to comply with legal obligations or protect our rights.


Behavioral Advertising

We may show you targeted ads based on your interactions with our Site. You can opt out of targeted advertising here:

Facebook

Google


Cookies and Tracking Technologies

Cookies and similar technologies help us remember your preferences, track your cart, and send you reminders. You can disable cookies through your browser settings, but this may affect your experience on our Site.



Data Retention

We keep your order information for our records unless you request deletion.


Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or for legal reasons. Please review this page periodically for updates.


Contact Us

For any privacy-related questions or concerns, contact us at:

Email: [email protected]