Refund policy

We stand by our Knotty Promise – a 100% satisfaction guarantee with every purchase. If you’re not completely happy with your order, you can request a full refund within 30 days of receiving it. No questions asked!

How to Make a Return

Email us at hello@knottylittlethings.com with your order number and request for a refund.

We’ll confirm your return and provide instructions.

Items sent back without prior authorization will not be accepted.

Refund Process

Shipping charges are non-refundable, and you are responsible for return shipping costs.

Once we receive and inspect your return, we’ll notify you of the approval status.

Approved refunds will be issued to your original payment method.

Processing times may vary depending on your bank or credit card provider.

Damaged or Incorrect Items

Inspect your order upon arrival. If it’s damaged, defective, or incorrect, contact us immediately at hello@knottylittlethings.com.